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Custom Orthotics: Benefits, How to Use Them, and Care Tips

Have you ever wondered why your feet ache after a long day, or why your knees and back feel sore even when you haven’t overworked them? Do your shoes wear out unevenly, or does your walk feel different from others? These are all little clues your body gives when your feet need extra support.

That’s where custom orthotics come in. They’re not just “inserts for shoes” — they’re personalized solutions that support your feet, improve alignment, and make daily movement easier and pain-free.

 

If you’ve been searching for clear answers like:

 

  • What exactly are custom orthotics?
  • Do I really need them?
  • How do I use them correctly?
  • How can I make them last longer?
Custom Orthotics

…then you’re in the right place. This blog will walk you through everything step by step, so you can finally understand how orthotics work and whether they’re the right choice for you.

What Are Custom Orthotics?

Custom orthotics are shoe inserts specially made to fit your feet. They aren’t “off-the-shelf” products you find at a pharmacy. Instead, they’re designed to match the exact shape of your foot and support the way you walk.

  • How they’re made: A foot specialist or physiotherapist in Surrey might use a foam box, plaster mould, or 3D scanner to capture your foot’s exact shape.
  • Materials: They can be made from plastic, foam, or carbon fibre, depending on what your feet need.
  • Types:
    • Functional orthotics – Stiffer, designed to correct movement issues like overpronation (foot rolling inward) or oversupination (rolling outward).
    • Accommodative orthotics – Softer and more cushioned, designed to relieve pressure and protect sensitive areas.

Who Needs Custom Orthotics (and Why They’re Good).

These are common situations and conditions where custom orthotics help:

Condition / Situation

How Custom Orthotics Help

Flat feet or very high arches

Support and stabilize the arch, preventing strain.

Plantar fasciitis (heel pain)

Cushion the heel, reduce stress, and absorb shocks.

Overpronation / oversupination

Improve foot and ankle alignment for a natural gait.

Standing or walking for long hours

Spread pressure evenly across the foot, reducing fatigue.

Leg length difference

Level out support so hips and spine stay aligned.

Sports injuries or repetitive strain

Custom sports orthotics improve balance, reduce injury risk, and support recovery.

Knee, hip, or back pain

Better foot alignment lowers strain on joints higher up in the body.

How to Use Custom Orthotics Properly

To get the best results, it’s important to use your orthotics correctly. Here’s a step-by-step guide:

1. Start with a professional assessment

Before using orthotics, visit a foot specialist or physiotherapy clinic. They’ll assess your feet, observe your walking pattern, and design orthotics tailored to your needs. A proper assessment ensures accurate alignment and lasting comfort.

2. Ensure a proper fit

Your toes should have enough room, and your heel should stay snug without slipping. A secure fit is essential for comfort and support.

3. Break them in gradually

Start by wearing your orthotics for 1–2 hours a day, then slowly increase the time each day. Within a week or two, you should be able to wear them comfortably all day.

4. Pair them with the right shoes

Choose shoes that have enough depth and structure to hold your orthotics securely. Avoid tight, flat, or worn-out shoes, as they can affect performance and comfort.

5. Listen to your body

Some mild soreness is normal at first as your feet adjust. If you feel sharp pain or increased discomfort, consult your physiotherapist — your orthotics may need minor adjustments.

Benefits of Custom Orthotics

  • Pain relief – They reduce stress on painful areas of the foot, knee, or back.
  • Better alignment – Orthotics help keep your ankle, knee, and hip in the right position.
  • Improved posture and gait – Since your feet are your foundation, better foot support improves your posture.
  • Support during sports and exercise – Many clinics offering sports injury physiotherapy recommend orthotics for athletes to prevent injury and improve performance.
  • Long-term durability – Custom orthotics last much longer than store-bought inserts if cared for properly.

Possible Downsides & What to Expect

While custom orthotics are very helpful, it’s good to know a few things before you start:
  • They can be expensive compared to store-bought options.
  • You might feel some discomfort while adjusting to them.
  • They don’t fix every problem — sometimes additional physiotherapy treatment or other treatments are needed.
  • Children and people whose feet change shape over time may need replacements more often.

Care Tips: Make Them Last Longer

  • Clean regularly: Use a damp cloth and mild soap to clean. Air dry, don’t put them near direct heat.
  • Rotate shoes: If possible, have a second pair of shoes to reduce wear.
  • Check for damage: Look for cracks, worn-out spots, or flattening.
  • Store flat: When not using, keep them in a cool, dry place.

How Long Do Custom Orthotics Last?

The life of custom orthotics depends on:

  • Material – Rigid ones last longer; soft ones wear out sooner.
  • Usage – Daily use and high-impact sports wear them faster.
  • Body changes – Weight changes or growth in children may require new ones.

On average, custom orthotics last one to three years. Regular checkups at your physiotherapy clinic in Surrey can help you know when it’s time to adjust or replace them.

Real Life Example: Student in Surrey

Imagine a high school student in Surrey who loves playing basketball but keeps getting knee pain. After visiting a physiotherapy clinic in Surrey, they are given custom sports orthotics. At first, they wear them for a couple of hours a day, then gradually increase the time. Within weeks, their knee pain improves, their balance feels stronger, and they enjoy playing without worrying about injury.

Conclusion

Your feet carry you through everything, walking, running, sports, and daily activities. Giving them the support they need is an investment in your overall health. Custom orthotics can help you move better, reduce pain, and stay active longer. If foot or knee pain is stopping you from enjoying your day, book an assessment with a physiotherapist in Surrey and find out if custom orthotics are right for you. With the right fit and care, you can feel the difference from the ground up.

FAQ's

Q1: What are the signs that I need custom orthotics?

If you regularly experience foot pain, uneven shoe wear, knee or back discomfort, or struggle with flat feet or high arches, a professional assessment can determine if custom orthotics are right for you.

Q2: What is the difference between custom orthotics and store-bought insoles?

Store-bought insoles are generic and designed for general support, whereas custom orthotics are tailored to the exact shape of your feet and your unique walking pattern — offering better alignment, support, and durability.

Q3: How long does it take to break in custom orthotics, and are they comfortable?

Most people will feel mild discomfort initially because the orthotics are changing how their feet function. It’s normal. Start by wearing them 1-2 hours a day and gradually increase the time. Full comfort usually comes within a few weeks.

Q4: How long do custom orthotics last, and when should they be replaced?

The lifespan depends on how often they are used, your weight, and the materials. On average, custom orthotics last 1-3 years. If you notice cracks, flattening, or your symptoms returning, it’s time for a review or replacement. 

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Vital Physio is the #1 Physiotherapy Clinic in Surrey which offers top quality services to the clients. We offer specialized physiotherapy services as well as traditional orthopedic physical therapy. With exceptional services and best physiotherapists, we are your most excellent rehabilitation and physiotherapy provider.

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