ICBC Claim for Physiotherapy Treatment: A Complete Guide
ICBC is an acronym for the Insurance Corporation of British Columbia. It is a government-run insurance company that helps people who are wounded in motor vehicle crashes.
Unfortunately, if you get injured in an accident in British Columbia, ICBC can assist you in paying for your medical treatments including physiotherapy. A frequently asked question is how to file an ICBC claim for physiotherapy treatment. In this blog, you will find answers to your queries.
How to File an ICBC Claim for Physiotherapy Treatment

ICBC Claim eases your burden for medical expenses after an injury. Here’s a step-by-step guide on how to apply for the compensation request:
Step 1: Get Immediate Medical Attention
The first thing you should do after an accident is to see a doctor. Your health comes first! It’s super important to get checked so that you can start healing and stay safe. The doctor will look at your injuries and make sure you get the right care. Plus, getting a doctor’s note is key because it lets ICBC know you need treatment.
Step 2: Report the Accident to ICBC
The next important step is to report the accident to ICBC. To receive the justified claim, your report should include all the necessary information, such as:
- The day and hour of the accident.
- Where it occurred.
- Any injuries you have experienced.
- Details of the other motorist
Step 3: Get a Referral for Physiotherapy
If you need massage therapy for faster recovery, you can ask your doctor to recommend you to a physiotherapist. In British Columbia, a doctor’s recommendation is usually necessary for ICBC to reimburse for physical therapy.
Open Google and type in “physiotherapy near me” to find a clinic that is near your location. Then check whether that clinic is under the ICBC’s list of approved providers. If it is, you can receive the treatment, and heal faster.
Step 4: Start Your Physiotherapy Treatment
Once you obtain the referral, you can begin your physiotherapy sessions. Keep track of all of your appointments, as well as any exercises or treatments that your physiotherapist recommends to you. ICBC will require this information to process your claim.
Step 5: Keep Records of all the Bills
Maintaining accurate records of your treatment is not only important to get the ICBC claim but also to keep track of your recovery. In your file, include:
- Dates for each physiotherapy appointment.
- The name of the physiotherapist.
- The treatment you received.
- Any notes or directions provided by your physiotherapist.
These documents will support your ICBC claim.
Step 6: Fill Out the Claim Form
The claim form can be found on the ICBC website or by request at your physiotherapy clinic. Make sure you fill it out completely, including all relevant information.
Step 7: Attach Your Records.
To process your claim, you need to include all of your treatment records in the application form. This includes:
- A photocopy of the doctor’s referral.
- Records of your physiotherapy sessions.
- Any receipts or invoices you have for medical or physiotherapy treatment.
Step 8: Submit Your Claim
You can submit your claim online or via mail at the ICBC website. Don’t forget to save a copy of your form submission for record purposes.
Step 9: Wait for ICBC's Response
Once you submit your claim, ICBC will review it. They might request further details or paperwork, so it’s important to respond quickly to any inquiries they have.
Common Questions About ICBC Claims for Physiotherapy
How Much Does ICBC Cover for Physiotherapy?
ICBC covers a percentage of your physiotherapy expenses, but there are limitations. As of 2024, it covers up to 25 physiotherapy sessions in the first 12 weeks following your accident. After that, further sessions may be provided based on your recuperation requirements.
It’s critical to verify with your physiotherapist and ICBC about the specific coverage restrictions, as these may vary. Before starting therapy, make sure you understand what your plan covers.
How Long Does it Take to be Reimbursed?
The time it takes to get compensated varies. Once ICBC receives all of the essential paperwork, it usually takes a few weeks to complete your claim.
What if I Incur Additional Expenses?
You can include any extra expenses linked to your injury, such as prescriptions or transportation fees to appointments, in your claim. Just make sure you have all the receipts with you.
Can I Pick My Physiotherapist?
Yes, you can choose your physiotherapist as long as they are registered and insured by ICBC. To confirm that your treatments are covered, check to see if they are on the approved provider list.
Conclusion
You can easily file a claim with ICBC for physiotherapy after a motor vehicle accident. To get the compensation, you first need to inform them about the accident. Next, if you need physiotherapy treatment, get a referral from your doctor for it. Keep a record of all your appointments and treatment information, as this will help you in getting ICBC coverage.
Remember, it’s important to stay in touch with ICBC to monitor your claim’s status. If you’re looking for a physiotherapy clinic in Surrey, BC, consider reaching out to Vital Physiotherapy. Our caring team is here to support your recovery and provide the personalized care you deserve.